Terms and Conditions

Terms and Conditions
Effective Date: 01.02.2025

These Terms and Conditions (T&Cs) constitute a legally binding agreement between Coinexo International Software Services Pvt Ltd ("the Company") and its customers or users. By accessing or using the Company’s services, website, or platform, you agree to be bound by these T&Cs. If you do not agree to any part of these terms, you must discontinue using the services and website immediately.

1. Acceptance of Terms

By accessing, viewing, or using the content, functionality, or services provided by Coinexo International Software Services Pvt Ltd, you acknowledge that you have read, understood, and agree to be bound by these T&Cs. These terms are the legal equivalent of a signed, written contract.

2. User Responsibilities

• Users must comply with all applicable laws and regulations while using the Company’s services or accessing the website.

• Users are responsible for maintaining the confidentiality of their login credentials, account information, and any other sensitive data.

• Users agree not to misuse the website or services, including but not limited to:

  • Transmitting or distributing viruses or malicious software.

  • Engaging in unauthorized access or hacking attempts.

  • Using the platform for fraudulent, illegal, or unethical activities.

3. Service Availability

• The Company reserves the right to modify, suspend, or discontinue any aspect of its services or website at any time without prior notice.

• The Company does not guarantee uninterrupted access to the website or services and will not be held liable for downtime caused by technical issues, maintenance, or other factors beyond its control.

4. KYC and Account Creation

• Users are required to complete Know Your Customer (KYC) verification to access certain services.

• The Company reserves the right to deny access or terminate accounts if KYC verification is not successfully completed or if any discrepancies are found.

5. Payment Terms

• Payments made for subscription plans, offers, or services are non-refundable, except as explicitly stated in the Company’s Refund Policy.

• Users agree to pay all applicable fees, charges, and taxes associated with their purchases in a timely manner.

6. Limitation of Liability

• The Company shall not be held liable for any indirect, incidental, or consequential damages arising from the use of its services or website.

• The Company’s liability is limited to the amount paid by the user for the specific service in question.

7. Intellectual Property

• All content, trademarks, logos, and intellectual property on the website or related to the services are owned by Coinexo International Software Services Pvt Ltd and are protected by applicable laws.

• Users are prohibited from copying, distributing, modifying, or creating derivative works of any content without prior written consent from the Company.

8. Termination

• The Company reserves the right to terminate or suspend user accounts at its discretion, including but not limited to violations of these T&Cs.

• Users may terminate their account by discontinuing the use of the services and notifying the Company in writing.

9. Dispute Resolution

• Any disputes arising under these T&Cs shall be governed by the laws of  India.

• Users agree to resolve disputes through arbitration or mediation as specified by the Company before pursuing legal remedies.

10. Amendments to Terms

• The Company reserves the right to update or modify these T&Cs at any time without prior notice.

• Continued use of the services or website after changes are made constitutes acceptance of the revised terms.

11. Contact Information

For any queries or concerns regarding these T&Cs, please contact us at:
Email: info@coinexo.in.
Phone: 89299 45669
Address: Unit no – 11WS3M, 11th Floor, of the West Block of Mani Casadona New Town, Kolkata – 700161